Welcome to Trilokaa. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. General
By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or guardian. Trilokaa reserves the right to update or modify these terms at any time without prior notice.
2. Products & Services
Trilokaa offers handwoven sarees and customised apparel. All products are subject to availability. We strive to display product colors and designs as accurately as possible; however, slight variations may occur due to screen settings and handcrafted processes.
3. Custom Orders
- Customised products are created based on customer specifications.
- Once an order is confirmed, it cannot be cancelled or modified.
- Custom orders are non-returnable and non-refundable unless there is a manufacturing defect.
4. Pricing & Payments
All prices listed on the website are in INR and are subject to change without prior notice. Payments must be completed at the time of purchase using the available payment methods.
5. Shipping & Delivery
We aim to process and dispatch orders within the stated timelines. Delivery times may vary depending on location. Trilokaa is not responsible for delays caused by third-party courier services or unforeseen circumstances.
6. Returns & Refunds
- Returns are accepted only for defective or incorrect products.
- Requests must be raised within 48 hours of delivery.
- Products must be unused and in original packaging.
- Refunds will be processed after verification.
7. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Trilokaa and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.
8. User Conduct
Users agree not to misuse the website for any unlawful or prohibited activities, including but not limited to fraud, data misuse, or interference with website functionality.
9. Limitation of Liability
Trilokaa shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
10. Governing Law
These terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Bangalore courts.
11. Contact Information
For any questions regarding these Terms & Conditions, you may contact us at:
📧 niharikavadda91@gmail.com
📞 +91 9620030111
