At Trilokaa, we are committed to delivering your orders with care, reliability, and attention to detail. Each product is thoughtfully prepared to ensure it reaches you in perfect condition.
1. Order Processing
- All orders are processed within 2–5 business days.
- Customised orders may require additional processing time depending on the design and requirements.
- Orders are processed only after successful payment confirmation.
2. Shipping Timeline
- Standard Delivery: 5–10 business days across India.
- Delivery timelines may vary based on location, product availability, and customisation requirements.
3. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- We may offer free shipping on select products or promotional offers.
4. Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS to monitor your delivery status.
5. Delivery Delays
While we strive to deliver within the estimated timeframe, delays may occur due to:
- High order volumes
- Customisation requirements
- Courier service issues
- Unforeseen circumstances (weather, holidays, etc.)
Trilokaa is not responsible for delays caused by third-party logistics partners.
6. Packaging
All products are carefully packed to maintain quality and ensure safe delivery. Premium packaging may be provided for select products.
7. Delivery Issues
- If your order is damaged or incorrect, please contact us within 48 hours of delivery.
- Provide clear photos and order details for faster resolution.
8. Service Availability
We currently ship across India. For international shipping requests, please contact us directly.
9. Contact Us
For any shipping-related queries, feel free to reach out:
📧 niharikavadda91@gmail.com
📞 +91 9620030111
